Remember how the Fonz always struggled to apologize on Happy Days?  He couldn’t say “I’m sorry,” “I was wrong,” or “it was my fault” without ending up emitting some sort of incomprehensible guttural noise.  

That was before political correctness took hold of our collective consciousness.  Imagine how stuck he’d be now that there are all kinds of arbitrary rules that govern such sentences.  At Michigan State’s mandatory training on “Inclusive & Culturally Sensitive Service to Residents & Guests,” for example, the university instructed its student employees not to say, “I apologize” 

MSU Facilities Manager Sheena Ballbach explained this to Service Center employees using a chart that featured “triggers” and “calmers.”  The College Fixhas the scoop:

“I apologize” is offensive, whereas “I am truly sorry” is not. (Maybe some customers can’t understand four-syllable words.) “It’s our policy” should be “here’s what we can do.” Never start a sentence with “but” – it should be “and.”

Even the standard “no problem” should be “you’re welcome, it was my pleasure,” according to Ballbach, because the former implies the customer is “an inconvenience to you.”

In other words, student employees are instructed to speak less directly and more euphemistically.

This is really a headscratcher.  It’s like Michigan State believes that the biggest cultural problem is a sincere show of remorse.

But, of course, there are other Very Big Mistakes to avoid.

There were the ever-present warnings not to “gender” a person by using words like “sir,” “ma’am,” or the pronouns “he” or “she.”  Additionally, she encouraged students not to say the word “but,” because it’s triggering.  Instead, always use “and.”

There’s a lot to unpack here.  The destruction of the language is more dangerous than most realize, and colleges are ground zero.  

Their Orwellian reasoning is very simple: Control language, control thought.  Control thought, control people.

Here’s a word that might be triggering to Michigan State faculty members.  This is not only an affront to free speech, it’s disgusting.

Image Credit: SBTL1 on Flickr

Hat Tip: The College Fix

About The Author

Mark Meckler

Mark was a co-founder of the Tea Party Patriots, and served as the national coordinator. He left the organization to work more broadly on expanding the self-governance movement beyond the partisan divide. Mark appears regularly on television in outlets as diverse as MSNBC, ABC, NBC, Fox News, CNN, Bloomberg, Fox Business and the BBC. He’s highly sought after for the tea party perspective from print and electronic media outlets, from the Wall Street Journal, New York Times, L.A. Times, Washington Examiner, Politico and the The Hill. Mark blogs at, and his opinion editorials regularly run in many of the leading political newspapers both on and offline. Mark has a BA in English from San Diego State University and graduated with honors from University of the Pacific, McGeorge School of Law in 1988. He practiced real estate and business law for almost a decade. For the last eleven years of his legal career he specialized in Internet advertising law. When not fighting for the future of our nation, Mark is an avid horseman, and lives in rural northern California with his wife Patty and two children.